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Privacy Policy

1. Introduction

At Noura Villa, we respect your privacy and are committed to protecting the personal data you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit a reservation request through our contact form.

2. Information We Collect

We may collect personal information when you use our contact or reservation request form, including:

  • Full name

  • Email address

  • Phone number

  • Reservation details (check-in date, check-out date, room type)

  • Any message you choose to send us

This information is provided voluntarily by the user.

3. Use of Personal Data

The personal data collected is used exclusively for the following purposes:

  • Responding to inquiries

  • Processing reservation requests

  • Contacting guests to confirm availability

  • Providing customer support

Your personal data is never sold, rented, or shared with third parties.

4. Data Retention

Personal data submitted through the contact form is retained only for the time necessary to process the reservation request and for reasonable follow-up communication.

You may request the deletion of your personal data at any time by contacting us at:
contact@nouravilla.com

5. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc.

Google Analytics collects anonymous information such as:

  • Pages visited

  • Duration of visits

  • Device and browser type

  • General geographic location (country/city)

This data is used solely to analyze website traffic and improve user experience.
No personally identifiable information is collected through Google Analytics.

You can disable cookies in your browser settings if you do not wish to be tracked.

6. Cookies

Cookies may be used on this website to:

  • Ensure proper website functionality

  • Collect anonymous statistics via Google Analytics

By continuing to browse this website, you consent to the use of cookies.
You may manage or disable cookies at any time through your browser settings.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is 100% secure, and absolute security cannot be guaranteed.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

To exercise these rights, please contact us at:
contact@nouravilla.com

9. Third-Party Links

This website may contain links to third-party websites.
Noura Villa is not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

This Privacy Policy may be updated at any time.
Any changes will be posted on this page.

11. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Email: contact@nouravilla.com
Business name: Noura Villa
Location: Phnom Penh, Cambodia